Refund Policy
At A&A Tech LLC, we are committed to providing you with high-quality VPN services. We understand that sometimes you may need to request a refund, and we strive to make the process as simple and transparent as possible.
1. Refund Eligibility
Our refund policy applies to customers who purchase a subscription to our VPN services. Refunds are available under the following conditions:
- 30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee for all new customers. If you are not satisfied with our service within the first 30 days of your subscription, you are eligible for a full refund.
- No Refund After 30 Days: After the initial 30-day period, no refunds will be provided, and all payments are final.
2. Refund Process
To request a refund, please follow these steps:
- Contact our support team at info@anatech.click within 30 days of your purchase.
- Provide the details of your order, including your account information and the reason for the refund request.
- Our support team will review your request and process the refund if it meets the criteria outlined above.
Please note that the refund will be issued to the original payment method used for the purchase.
3. Exceptions
The following exceptions may apply to our refund policy:
- If you have violated our Terms of Service or used our services for illegal activities, you may be ineligible for a refund.
- Refunds will not be issued for payments made through third-party platforms or for any charges incurred outside of the service plan purchased directly from A&A Tech LLC.
4. Charges and Fees
If your refund request is approved, the refund will be processed in the same manner as the original payment. Please note that depending on your payment method or bank, it may take a few business days for the refund to reflect in your account.
5. Contact Us
If you have any questions or need assistance with your refund request, please contact our support team at:
A&A Tech LLC
Email: info@anatech.click
Phone: (904) 219-2084
Address: 675 Ponce De Leon Ave NE Ste 8500, Atlanta, GA 30308, USA